Thailand online supermarket

Delivery within 24 hours anywhere in Thailand

Same day delivery in Bangkok & Nonthaburi

collection point in hua hin & pattaya

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FREQUENTLY ASKED QUESTIONS


What is Delishop? How does it work?

. Delishop is the 1st genuine online supermarket in Thailand. We offer a home delivery service everywhere in Thailand.

. To place order with us, simply add all the products you wish to receive at home in the cart. When all the products you like will be in your cart, you can click on Checkout. During the checkout process, you’ll have to create an account and indicate your name, phone number and address. Then, you’ll be able to select a delivery date and timeslot after that you’ll have to choose your payment method (cash on delivery or online payment). Next, you can review your order and click on Place order to confirm it.

 


DELIVERY INFORMATION

 

Where does Delishop deliver?

. We do home delivery everywhere in Thailand. You can find all details about delivery on the page delivery information: clic here

 

When I’ll get my order?

. We deliver Bangkok and Nonthaburi Monday to Saturday and we offer a same-day delivery service for order placed before noon. During the checkout you’ll be able to choose the timeslot that suits you.

. For all other provinces, we do home delivery Tuesday to Friday. If you place order 10.00 am, we’ll be able to deliver it the following day.

 

What is the delivery fee?

. For Bangkok the delivery is free for order above 1,200 THB. If the order is lower, we only charge 80 THB.

. For Samut Prakan, Nonthaburi & Pathum Thani the delivery is free for order above 2,500 THB. If lower, we only charge 150 THB.

. For all other destination in Thailand, the delivery is free for order above 6,000 THB. If lower, we charge 390 THB for the delivery.

A delivery surcharge can be applied for up country remote area, clic here for more details.

 

How are my orders delivered?

. All orders are packed in our temperature controlled warehouse in Bangkok. This clean environement is designed solely for food.

. If your order contain fresh or frozen food, the products will be carefully packed in a climate controlled box using dry ice in order to make sure that products will arrive in perfect condition.

 


ORDER & PRODUCT INFORMATION

 

How can I place an order?

. First, sign up to create an account.

. Then, simply browse our departments or use the search box to seek out specific items.

. When you find what you want, select a quantity, then click the green "Add to Cart" button.

. Once you've found everything you want and need, click on Checkout to select your delivery date and time-slot. Next, you can choose the payment method. After that, you can review your order and click on Place Order to confirm it.

. After you finish checkout, we’ll send you an e-mail confirming your order details.

 

I can’t find the product I want, can I contact you to suggest it?

. We’re expanding our selection every week based on customer’s feedback. Please, feel free to contact us to give us the list of products you would like to buy from us.

 

What if I receive a product that I am dissatisfied with?

Your satisfaction is our priority. If you're dissatisfied, we want to hear from you. Please contact us prior to discarding any item that you are not satisfied with and we'd be happy to find a solution to reach your satisfaction.

 

 

PAYMENT AND BILLING

 

What payment methods do you accept?

. You can choose to pay cash on delivery or to pay onlineFor online payment we accept all major credit cards, including Visa & Mastercard. We are using the highest level of security and encryption. You can also pay online with Paypal.

 

I have a coupon, how can I use it?

. you can simply activate the discount at My Cart page by enter the code in the discount box and click on [Apply Coupon].

 

Do you issue Tax ID invoice?

. You can create a professional account with us and fill your company Tax ID during the account creation process. If so, you’ll receive with every orders a Tax ID invoice.

 

 

Is there anything else I should know before placing my first order?

. I think we’ve covered most of the most common questions. If you have any additional questions, you can contact us using the live chat or this page. Last but not least, as you’ve read everything we think that you deserve a 200 THB coupon for your first order. Use code: WELCOME2U to get 200 THB (min order 990 THB).

 



       


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